Privacy Policy

Data protection policy

Thank you for considering HPS and our training courses. We are committed to protecting your personal rights and to treating any personal information with the utmost care and confidentiality, as we do in our training courses. We handle and store any personal information gathered when you visit our websites in accordance with the current statutory provisions pertaining to the protection of personal data under the applicable General Data Protection Regulation (GDPR).

How we use your personal information

When you view our website, our web servers store standard technical data such as the computer’s IP address that requested the data, any objects accessed or downloaded from our website, as well as the date and time of the request. However, such data does not make a specific person identifiable. We will only store any of your personal information if this is absolutely necessary for the purpose you determined and if you yourself entered this information, for example if you subscribe to our newsletter, fill in a form or register for one of our training courses.

We will transfer the information provided by you only to our associated partner companies (in Austria) MD Holding GmbH (En GardE Verhandlungstraining GmbH, Intomedia Medientraining GmbH, fifty1 GmbH, sonicboom GmbH.) (in Germany) Vogt Training Group GmbH (HPS Deutschland GmbH, Engarde Deutschland GmbH, REEVE GmbH) but never to any other third parties. Your information will of course neither be sold to commercial data users nor made available to them for their use.

If you have any questions about data processing, your rights or the data protection declaration, our data protection officer for Germany, Carolin Vogt, will be happy to assist you. You can reach her at: germany@hps-training.de. Peter Hinterhölzl and Schien Ninan are responsible for data processing in Austria - you can reach them at: headoffice@hps-training.com.

How you can modify and erase personal information

You may at any time ask us in writing to be informed about whether we have stored any of your personal information and if yes, which of it has been stored.You can also object to the use of your data. If you wish to do so, please email us to headoffice@hps-training.com.

Cookies

We use cookies on our website to make our site easier and more effective to use and safer. Cookies are small text files that are stored on your computer and in your browser. Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Cookies do not cause any damage to your computer and do not contain viruses.

Consent with Cookiebot
Our website uses consent technology from Cookiebot to obtain your consent to the storage of certain cookies on your end device or for the use of certain technologies and to document this in a data protection-compliant manner. The provider of this technology is Cybot A/S, Havnegade 39, 1058 Copenhagen, Denmark (hereinafter “Cookiebot”).

When you enter our website, a connection is established with the Cookiebot servers to obtain your consent and provide you with other explanations regarding the use of cookies. Cookiebot will then store a cookie in your browser to identify the consent you have given or its revocation. The data collected in this way is stored until you request us to delete it, delete the Cookiebot cookie itself or the purpose for which the data is stored no longer applies. Mandatory legal storage obligations remain unaffected.
Cookiebot is used to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6(1)(c) GDPR.

Google Tag Manager
We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
The Google Tag Manager is a tool that allows us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store cookies, and does not carry out any independent analyses. It only manages and runs the tools integrated via it. However, the Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the quick and uncomplicated integration and administration of various tools on his website. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG, insofar the consent includes the storage of cookies or the access to information in the user’s end device (e.g., device fingerprinting) within the meaning of the TDDDG. This consent can be revoked at any time.

The company is certified in accordance with the “EU-US Data Privacy Framework” (DPF). The DPF is an agreement between the European Union and the US, which is intended to ensure compliance with European data protection standards for data processing in the US. Every company certified under the DPF is obliged to comply with these data protection standards. For more information, please contact the provider under the following link: https://www.dataprivacyframework.gov/participant/5780.

Microsoft Advertising
The website operator uses Microsoft Advertising. Microsoft Advertising is an online advertising program of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
Microsoft Advertising enables us to display advertisements in the Bing search engine or on third-party websites when the user enters certain search terms into Bing (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Microsoft (e.g., location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements led to the corresponding clicks.

We use universal event tracking (UET) from Microsoft Advertising on this site. Pseudonymized data is collected to track the actions you take on our websites after you have clicked on an advertisement of Microsoft Advertising. UET collects your IP address (anonymized), device identifiers, information about device and browser settings, Microsoft Click ID (stored in cookie), time spent on the website, which areas of the website were accessed, which advertisement brought you to the website and which keyword you clicked on.

The use of this service is based on your consent in accordance with Art. 6 (1)(a) GDPR and § 25 (1) TDDDG. Consent can be revoked at any time.

Data transfer to the US is based on the standard contractual clauses of the EU Commission. You can find details here: https://learn.microsoft.com/de-de/compliance/regulatory/offering-eu-model-clauses.

Data processing
We have concluded a data processing agreement (DPA) for the use of the above-mentioned service. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

Google Ads
The website operator uses Google Ads. Google Ads is an online promotional program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display ads in the Google search engine or on third-party websites, if the user enters certain search terms into Google (keyword targeting). It is also possible to place targeted ads based on the user data Google has in its possession (e.g., location data and interests; target group targeting). As the website operator, we can analyze these data quantitatively, for instance by analyzing which search terms resulted in the display of our ads and how many ads led to respective clicks.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://business.safety.google/controllerterms/.

Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. The provider of these solutions is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).

Moreover, it is possible to link the advertising target groups generated with Google Ads Remarketing to device encompassing functions of Google. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device (e.g., cell phone) in a manner tailored to you as well as on any of your devices (e.g., tablet or PC).

If you have a Google account, you have the option to object to personalized advertising under the following link: https://adssettings.google.com/anonymous?hl=de.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.

For further information and the pertinent data protection regulations, please consult the Data Privacy Policies of Google at: https://policies.google.com/technologies/ads?hl=en.

Google Conversion-Tracking
This website uses Google Conversion Tracking. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the assistance of Google Conversion Tracking, we are in a position to recognize whether the user has completed certain actions. For instance, we can analyze the how frequently which buttons on our website have been clicked and which products are reviewed or purchased with particular frequency. The purpose of this information is to compile conversion statistics. We learn how many users have clicked on our ads and which actions they have completed. We do not receive any information that would allow us to personally identify the users. Google as such uses cookies or comparable recognition technologies for identification purposes.

The use of these services occurs on the basis of your consent pursuant to Art. 6(1)(a) GDPR and § 25(1) TDDDG. You may revoke your consent at any time.

For more information about Google Conversion Tracking, please review Google’s data protection policy at: https://policies.google.com/privacy?hl=en

Salesforce Marketing Cloud Account Engagement
We use Salesforce Marketing Cloud Account Engagement on our website, a marketing automation platform from Salesforce Inc, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA. This enables us to analyse user behaviour on our website in order to control and optimise our marketing measures in a targeted manner.

Salesforce Marketing Cloud Account Engagement collects and processes the following personal data in particular:
IP address, Browser information, Pages visited and length of visit, Form data entered (e.g. name, email address)
Interactions with emails and landing pages.
Salesforce Marketing Cloud Account Engagement uses cookies to analyse user behaviour and improve the user experience.

The processing serves to analyse user behaviour, personalise marketing measures and improve our website and offers.
Your personal data is processed on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future.
The data collected by Salesforce Marketing Cloud Account Engagement may be transferred to the USA and processed there. Salesforce Inc. is certified under the EU-U.S. Data Privacy Framework, which ensures an adequate level of data protection.

We have concluded an order processing contract with Salesforce in accordance with Art. 28 GDPR, which ensures that Salesforce processes personal data only in accordance with our instructions and takes appropriate technical and organisational measures to protect the data.
You can find more information at https://www.salesforce.com/company/privacy/full_privacy/

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Data security

We guarantee to protect your personal information with state-of-the-art programs in order to prevent unauthorised access, manipulation or loss by other parties. Our network administrator regularly checks that your information is secure. However, we cannot accept any liability for hacker attacks or viruses running on programs for which no protection is available yet.

Web analytics

Our website uses some features of Google Analytics. To this end, cookies are used that allow the analysis of users’ use of our website. The information collected will be transferred to the provider’s servers and stored there. If you do not agree to our use of information in this way, you can set your browser settings to block cookies.
Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout?hl=de

We have concluded an agreement with the data analytics provider. Your IP address will be collected but immediately pseudonymised, allowing only a very rough tracking of users’ locations. Our relationship to the data analytics provider is in accordance with the EU-US Privacy Shield Framework’s requirements.

This site uses Matomo, https://matomo.org/.

Data processing is based on the statutory provisions under Section 96 para. 3 of the Austrian Telecommunications Act (TKG) as well as on Article 6(1)(a) to (f) of GDPR. Our legitimate interest, in accordance with the GDPR, is to improve our services and our web presence.

Contact form

You can contact us using the contact form on the website.
We store the data you provide there, such as title, first and last name, e-mail address, telephone number, company name and the message.

This data is processed on the basis of Art 6 (1) lit b DSGVO for the fulfilment of the contract.

Know-how-letter

You may subscribe to our newsletter via our website. For this purpose, we need your e-mail address, title, first name and surname as well as your declaration that you agree to receive the Know-how-letter. You may unsubscribe from our newsletter at any time. If you wish to unsubscribe, please click "unsubscribe" in the Know-how-letter, or email us to headoffice@hps-training.com. We will then immediately erase any data stored in connection with sending newsletters.

Your rights

You are always entitled to the following rights: right of access, right to rectification, right to erasure, right to restriction of processing, right to data portability, right to withdraw consent and right to object.
If you have any queries, please contact us as follows:
HPS Hierhold Presentation Services GmbH, Mariahilfer Straße 34, A-1070 Wien, Tel.: +43-1-522 40 50-0, headoffice@hps-training.com