"Call to Convince" is a communication training for anyone looking to successfully advise and win over customers during phone conversations.
Choose intensity & format
You would like to improve your communication skills? From a short impulse lecture to your Sustainable Learning Journey, we can provide you with a customized program. You choose the learning format: whether face-to-face courses, online training or hybrid solutions.
Karin Fuchsberger will advise you:
+43 676 383 14 46
karin.fuchsberger@hps-training.com
In-house seminars are a great option (and the best value) for groups of 5 or more.
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Absolute confidentiality
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Ideal time and place
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Strong team building effects
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Customized solutions
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Better terms and conditions
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Real individualization
You don't have time to attend a seminar or your topic is still "top secret"?
You get 100% individual service with our executive coaching.
Your benefit
You will work with us on your specific case, ensuring that your next speaking performance is a success. Quickly, individually, discreetly and effectively.
Karin Fuchsberger will advise you:
+43 676 383 14 46
karin.fuchsberger@hps-training.com
Your training contents
In this seminar, you will learn how to win over your customers during phone conversations.
We will show you how to build a relationship despite physical distance, spark your counterpart's curiosity, and persuade them with your content. With this training, you'll be able to score points with your target audience over the phone.
Know-how – even over the phone
You will master the unique structure of a call, quickly engage in dialogue, and get straight to the point.
Always confident and self-assured
You know how to skillfully use your voice, always coming across as clear and confident. Your counterpart perceives you positively.
From person to person
Despite the physical separation, you’ll create a positive atmosphere and build a trusting relationship.
Flexible conversation management
Recognize how to adapt the flow of your call to meet specific needs while consistently presenting relevant arguments.
Uncover needs through questions
With skillful questioning techniques, you will generate the right pull with your target audience and uncover their needs.
Mastering objections and excuses
You handle initial resistance with ease, viewing it as an invitation to engage in a constructive dialogue.
Clear benefits
You’ll convince in no time with clear, benefit-driven arguments that resonate with your counterpart's motivations.
Keeping the goal in sight
Without losing focus, you guide your counterpart step by step towards securing the next appointment.
The HPS training methods
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Your team for high intensity
Two trainers, two rooms for more than 6 participants allow group splits and guarantee you the highest individual learning success. -
Doing instead of just listening
The HPS didactics combined with two trainers ensure: You practice actively 80% of the training time! -
Feedback without stress
Thanks to our multi-component feedback, you receive meaningful feedback without lengthy feedback rounds. -
Specialists with know-how
HPS trainers are communication specialists, not generalists. Our team of trainers knows exactly which techniques will help you get to your next level. -
Experience yourself
A change of perspective often helps. In our trainings you hear and see yourself using recorded videos - this enables you to gain unique insights. -
Enjoy your individual progress
Progress, achieve success, have fun - with our proven HPS method. Our Google reviews prove it. -
Learning from real life
HPS trainings are business trainings. You do not train on the basis of "feel-good" topics, but using topics from your daily practice. -
Everything blended
Thanks to our blended learning platform, you always have all the tools with you - even long after the seminar. -
Optional: Learning on the job
We develop your team over several months and integrate learning perfectly into the daily work routine.
THIS IS HOW ATTENDING THIS TRAINING WILL HELP YOUR BUSINESS
Do you have questions?
Karin Fuchsberger will advise you:
+43 676 383 14 46
karin.fuchsberger@hps-training.com
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What makes HPS the number one choice
Thanks to state-of-the-art know-how and 2-trainer intensity, HPS trainings have the highest degree of effectiveness and pay off quickly. Our participants appreciate the quality and benefits of our trainings - Google Reviews.
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32years of specialization
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>30certified experts
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64K+successful participants
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95%of DAX & ATX companies trust us
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NR.1multiple "Industriemagazin" awards
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10countries in which we operate
WHAT OUR PARTICIPANTS SAY ON GOOGLE
Wer glaubt, Präsentieren heißt nur Folien zeigen, sollte ein Training bei HPS besuchen. Hier lernt man, wie man Inhalte so strukturiert, dass sie verständlich, überzeugend und vor allem in Erinnerung bleiben. Besonders beeindruckt hat mich, wie konsequent Theorie in Praxis umgesetzt wird. Man präsentiert, bekommt ehrliches, professionelles Feedback und entwickelt sich von Übung zu Übung spürbar weiter. Die Trainer erkennen rasch, worauf es bei jedem Einzelnen ankommt, und geben konkrete Werkzeuge mit, die man sofort im Berufsalltag einsetzen kann. Ein Training mit Tiefgang, hoher Professionalität und echtem Mehrwert. Eine klare Empfehlung für alle, die Menschen nicht nur informieren, sondern wirklich erreichen und überzeugen wollen.
Praxisnah, professionell und individuell. Trainings mit nachhaltigem Mehrwert – absolut empfehlenswert!
tolle Kurse mit vielen Übunge bei sehr guten Trainern, die definitiv wissen, wovon sie sprechen (man lernt dort auch prägnanter zu formulieren als in dieser Bewertung)
Tolles, authentisches Trainerduo! Klasse Training, sowohl für Anfänger als auch für Fortgeschrittene.
