Do you have questions?
Monika Keller will advise you:

Communicate engagingly and convincingly

Resolve conflicts and shape relationships

Why this is a must

You resolve conflicts, shape relationships and turn difficult issues into positive outcomes.

You will be the saviour of the situation.

Who benefits

Anyone who needs to discuss difficult issues within their team, with their superiors or clients, and who wants to respond to conflicts in a professional manner.

For individuals - public dates
In-house seminars are the best value for groups of 5 or more.

Dates in German: Gewinnend kommunizieren und überzeugen

Date Location Duration You invest (excl. VAT)
AT, 1090 Wien 2 days € 1,620.00 € 1,944.00 incl. 20% VAT
AT, 1070 Wien 2 days € 1,620.00 € 1,944.00 incl. 20% VAT
All prices exclusive VAT. Plus board and lodging.

Key facts

2 days of intensive training with up to twelve participants

Day 1: 09:00 – 19:30

Day 2: 08:30 – 17:00

Do you have questions?
Monika Keller will advise you:
For Teams - in-house trainings

In-house seminars are a great option (and the best value) for groups of 5 or more.

a confidential environment

your ideal date & location

teambuilding effects

learning partnerships

tailor-made solutions

real individualisation

Do you have questions?
Alexander Dietz will advise you:
For Executives - individual coaching

Don’t have the time to attend a seminar? Or perhaps you are working in a highly confidential area?

With our Executive Coaching programme, we can offer you a bespoke service.

Your benefit

We will work with you on your presentation, ensuring that your next public speaking performance is a success.

This won’t take much time, and will be highly specific, discreet and effective.

Do you have questions?
Elke Flux will advise you:

Turn difficult issues into positive outcomes.


Contents & methods

Training course contents

You will learn how to communicate in a flexible and structured manner

You will learn how to use systematic conversation and to resolve difficult issues within the allocated time

You will learn how to combine professionalism in business conversations with empathy

You will experience your own impact on others, and will be able to recognise and avoid interferences in your speaking and listening

You will practise voicing criticism respectfully, clarifying and resolving crises and conflicts in lots of realistic exercises – teaching you how to act confidently even when under pressure

You will increase your potential to be understood by others and to understand others, and you will get your projects and ideas approved

What you have learned will give you persuasiveness, and get you recognition and agreement from your team, your superiors and customers

Training methods

Theoretical inputs, role plays, working on conflict situations (partly provided by us, partly taken from participants’ professional lives)

Solve problems together, providing ideas on how to act in specific situations in line with participants’ individual personalities

New behaviour is tested and cemented immediately with practical exercises within the entire group, in small groups and in face-to-face interviews

>Training details download as PDF

Focus areas

Focus areas

  • Be confident and poised
  • Structure your talk well
  • Master any ad hoc situation